International Shipments- Taxes and duty charges must be paid by the customer for shipments outside of the U.K. These payments must be paid in order for customs to release your goods and then forward to your address. It is your responsibility for all import duties in your country and these rates may vary from country to country. All postage and taxes/duty costs (international) are to be covered by the customer for returns and exchanges.
UK- Royal Mail Recorded Delivery, 2-5 working days, £5
UK- Express/Royal Mail Special Delivery, next working day, £10 (not available at present)
Europe- Aramex, 7-10 working days, £15
Rest of the world- Aramex, 10-14 working days, £20
***DURING BUSY PERIODS ORDERS MAY TAKE A FURTHER 3-5 DAYS FOR DELIVERY***
All orders are shipped from the U.K.
BEFORE RETURNING ITEMS PLEASE NOTIFY- email@example.com
No refunds or exchanges can be made on knickers, thongs and g-strings due to hygiene reasons. When receiving goods such as rompers, bodysuits, playsuits and swimwear- please try over your underwear and keep the clear plastic hygiene label intact. Refunds and exchanges are accepted provided the items are returned to us within 7 working days for the U.K. and 14 working days for international. This is on the condition that the goods are unused with all labels and tags intact. Please allow up to 7- 14 working days upon our receipt of your package for your exchange or refund to be issued. All postage and taxes/duty costs (international) are to be covered by the customer for returns and exchanges.